BY SITUATION
What do you need to solve?
Choose the situation closest to your problem. If you are not sure, start with diagnostics.
Not sure yet?
Diagnostics
I am not sure what is wrong
You do not need to know the exact part or cause. We will check the device and tell you which next step makes sense.
What we find out
- what the problem is and whether it can be repaired
- whether repair, data recovery, or buyback makes sense
- what the next step would cost
Quick choices by situation
Speed
I want the repair as soon as possible
You can come without a reservation. If you call or message us first, we can check part availability and a possible time.
Shipping
I cannot come to Brno
You can send the device by pickup, Zásilkovna, or your own carrier. After checking it, we tell you the price and options.
Liquid / power
Spilled on or will not turn on
Do not keep charging it or trying to turn it on. We first check the condition and say whether repair or data recovery makes sense.
Buyback and shop
Repair not worth it?
We will say so directly. We can offer buyback or a certified refurbished device.
EXPRESS OR STANDARD
Which service mode should you choose?
Express is about repair approval speed. A reservation only helps verify the time and part availability.
Recommended
Express repair
You set a maximum budget. If the repair fits within that limit, we can continue without waiting for each extra approval.
Diagnostics is not charged separately
When the repair is completed within the agreed budget, diagnostics is not billed as a separate item.
- less waiting for approval at every step
- if repair exceeds the limit or no longer makes sense, we contact you first
Approval first
Standard diagnostics
We first identify the fault and send a price offer. Repair starts only after your approval.
Diagnostics is paid separately
You pay for diagnostics, then receive a price offer. Repair starts only after approval.
- price offer before repair
- best when you want to approve each step
Not sure what to choose? Call us or stop by. We will recommend the right mode for the fault.
WHY MACDOKTOR
When a part swap is not enough.
Some faults are not solved by a new battery or display. In the workshop we can measure the board, work under a microscope, and hand over a clear service report after repair.
Workshop method
We measure, not guess
We check power rails, connectors, and visible damage before suggesting repair.
Microscope work
Small components, damaged traces, and connectors are handled directly on the board.
Service report for the job
After repair you know what was done, which parts were used, and what the warranty covers.
Typical workshop jobs
Microsoldering
Microscope work on connectors, circuits, and damaged traces.
Power and boards
Power rail measurement and fault repair directly on the board.
Spilled-on devices
Safe cleaning plus corrosion and component damage checks.
Cleaning and maintenance
Fans, cooling, ports, and prevention of repeated faults.
Before you visit
Short answers about intake, payment, and what to prepare
You can come during opening hours without booking. If you contact us first, we can check part availability and a suitable time.
With the standard route, diagnostics is a separate paid service. With Express repair, we do not charge it separately if the repair is completed within the agreed budget.
Yes. You receive a service report with the work performed, parts used, and warranty information for the job.
Turn the device off, unplug it, and do not try to turn it on again. The sooner it is inspected, the lower the risk of corrosion.
You can send the device by pickup, Zásilkovna, or your own carrier. Details are in Send a device.
Yes. Apple is our main specialty, but we also handle selected Android phones, Windows laptops, game consoles, and other electronics.
Have a device to repair?
Prepare the model and a short fault description. Then call, message us, or visit us on Příkop.
