Diagnostics & Repairs
We find out what's wrong and tell you what makes sense to repair
How can we help?
Choose the path that fits your situation
Choose your option
Two ways we can take care of your device
Express repair
You set a maximum budget and we can approve the repair continuously without waiting for every single step.
Set your maximum budget
We repair within your budget
We let you know it's done
When repair is performed
Diagnostics FREE
If the repair turns out to be more extensive than your budget allows, we contact you first. If the repair does not make sense, the standard diagnostics fee applies.
Standard diagnostics
Not sure what's wrong with your device? We'll diagnose it and send you a price quote.
Bring in your device
Diagnostics + price quote via email
We repair after your approval
Diagnostics fee
from 550 CZK
Diagnostics is a separate paid service. It is charged even if you decline the repair or it is not carried out in the end.
How diagnostics works
What happens with your device at the service center
Disassembly and visual inspection
The technician disassembles the device and visually inspects all components - looking for signs of damage, corrosion or wear.
Component testing
Individual parts are tested one by one, including temporarily swapping them with verified working ones to pinpoint the exact cause of the issue.
Evaluation and repair proposal
Based on the results, we'll let you know what needs to be fixed, what the options are and how much it will cost.
Diagnostics pricing
| Device | Price |
|---|---|
| Apple Watch | 550 CZK |
| iPhone | 650 CZK |
| iPad | 750 CZK |
| MacBook | 950 CZK |
| iMac | 1,050 CZK |
Diagnostics fee is waived with Express repair.
Device repairs
Know what's wrong? We'll fix it right away.
We receive it
You can bring your device in person or ship it to us.
We repair
Our technicians perform the repair using quality parts. Most repairs are completed within 1–3 days.
We return it
Pick up your repaired device or we'll ship it back.
Screen replacement
Cracked glass, unresponsive touch, color artifacts
Battery replacement
Fast draining, swollen battery, won't hold charge
Charging repair
Non-working charging port, slow charging, intermittent connection
Keyboard repair
Non-working keys, stuck mechanisms, spill damage
Cleaning & maintenance
Thermal paste replacement, fan cleaning, preventive maintenance
Other repairs
Non-working speakers, camera, microphone or other components
Not sure what you need?
If you're experiencing any of these problems, our technicians can help
Battery problems
Fast draining, overheating or not charging
Malfunctioning display
Cracked display, unresponsive touch, color spots
Sound problems
Malfunctioning speakers, microphone or headphones
Camera errors
Blurry photos, non-working flash or autofocus
Performance issues
System slowdowns, app freezes
Overheating
Device excessively heats during normal use
The cause of a fault isn't always obvious
For example, an unresponsive touch screen may look like a display fault. But after replacing it, the real cause may turn out to be a motherboard issue. That's why we recommend diagnostics first - it saves you time and money.
Diagnostics and repair FAQ
Do I need to know exactly what is broken?
No. If you are not sure, we start with diagnostics and only then recommend the specific repair and price.
Is diagnostics always charged?
Standard diagnostics is a separate paid service. With express repair, the diagnostics fee is waived when the repair is actually performed.
What if another fault appears during repair?
Before doing anything beyond the agreed scope or budget, we contact you and ask you to confirm the next step.
How long do diagnostics and the following repair take?
Simpler diagnostics are often completed within 1 to 2 business days. The following repair depends on the fault type, part availability and your budget approval.
In-person diagnostics in Brno
You can bring your device to Příkop 153/27b in Brno. A technician first verifies the fault, explains the options and recommends whether the repair makes economic sense.
Related repairs and pricing
If you already know what you need, you can go straight to a specific device.
Need your device repaired?
Visit us or send your device in. We'll take care of everything.