How to find your model

The MacBook turns on

1. 1Click the Apple logo in the top left corner.
2. 2Choose About This Mac.

You'll see something like "MacBook Pro" with "13-inch, M1, 2020" below it. Type both into the search. On an older Mac the largest text is the name of the system, such as "macOS Monterey". The model is the smaller line below it.

The MacBook won't turn on

1. 1Turn the MacBook upside down.
2. 2Near the edge there is small text. The model follows the word "Model", for example "Model A2485".

The iPad turns on

1. 1Open Settings.
2. 2Tap General.
3. 3Tap About.
4. 4Your model is on the Model Name line.

You'll see something like "iPad Pro (12.9-inch) (2nd generation)". The Model Number line shows a different code. Tap it and a number starting with A appears.

The iPad won't turn on

1. 1Turn the iPad over.
2. 2Near the bottom there is small text. The model follows the word "Model", for example "Model A1670".
3. 3If it isn't there, shine a light into the charging port. The number is on its upper side, the side facing the display.

The iPhone turns on

1. 1Open Settings.
2. 2Tap General.
3. 3Tap About.
4. 4Your model is on the Model Name line.

You'll see something like "iPhone 17 Pro Max". The Model Number line shows a different code. Tap it and a number starting with A appears.

The iPhone won't turn on

1. 1iPhone with a USB-C port (iPhone 15 and later): shine a light into the charging port. A small number starting with A is printed inside, for example A3090.
2. 2Older iPhone with a Lightning port: push a paper clip into the hole next to the SIM tray and pull the tray all the way out. Shine a light into the slot; the number starting with A is inside.
3. 3The long number on the tray itself is the IMEI, not the model.

The iMac, Mac mini or Mac Studio turns on

1. 1Click the Apple logo in the top left corner.
2. 2Choose About This Mac.

The window looks the same as on a MacBook. You'll see something like "iMac" with the size, chip and year below it. Type both into the search.

The Mac won't turn on

1. 1Turn a Mac mini or Mac Studio upside down. On an iMac, look under the stand.
2. 2Find the small text "Model" followed by a number, for example "Model A2438".

On the back of the watch

1. 1Turn the watch face down.
2. 2The back shows the series and size, for example "Series 7" and "41MM".

Type both into the search, for example Series 7 41mm. This works even if the watch won't turn on.

The AirPods are paired with your iPhone

1. 1Open the AirPods case next to your iPhone.
2. 2On the iPhone, open Settings.
3. 3Tap Bluetooth.
4. 4Tap ⓘ next to the AirPods.
5. 5Your model is on the Model Number line.

You'll see a number starting with A, for example A3047. The Model Name line doesn't show the generation.

The AirPods won't pair

1. 1Take an earbud out of the case.
2. 2A small number starting with A is printed on the earbud. On AirPods Pro it's on the part that goes into your ear.
3. 3The number inside the lid belongs to the case, not the earbuds.