Send Device
for Repair
Can't visit us in person? Send the device by mail, Zásilkovna or courier. After repair, we ship it back.
How does it work?
Important information
What to send
Send the device alone without accessories, packaging and SIM card. Only include the filled form.
Repair time
We start the repair immediately after delivery. The same turnaround times apply as for in-person visits. For diagnostics, we'll contact you with a price quote.
Invoice payment
After the repair is complete, we'll send you an invoice by email. Once paid, we'll ship the device back using the method you chose when ordering.
Shipment insurance
Shipments are insured within the terms of the respective carrier.
Shipping costs
How to send the device to us
Courier pickup (GLS)
up to 10 kg
Packeta drop-off code
up to 5 kg
Own carrier
How we deliver it back
To address (GLS)
199 CZKZásilkovna
129 CZKIn-person pickup
freePrepare your device for shipping
Add the device, shipping and contact details in three short steps. You can then download the form to include in the package.
Have questions?
We can help with packing, shipping and choosing the right form.